Cloud Hosted IP PBX

Cloud Hosted IP PBX. Network Platforms delivers a range of managed hosted IP PBX solutions tailored to your customer's requirements. If your preference leans towards managing your IP PBX, our flexible service options provide access to our robust enterprise Network Platforms Virtual Cloud environment for your IP PBX.

We furnish two distinct managed IP PBX solutions: Cloud Hosted 3CX and Asterisk. While both solutions offer similar features, each has its unique strengths and is selected based on the specific customer features required. The Asterisk IP PBX solution, whilst more cost-effective, is certainly not lacking in capability. We recommend that as an MSP, ISP, or WISP, if 3CX meets your needs, obtain the 3CX licenses directly from local distributors. Network Platforms will provide the Network Platforms Virtual
Cloud environment and assist with the 3CX PBX setup and support until you feel confident managing it internally. This strategy enhances your margins. Alternatively, if self-management is not your preference, we offer a fully managed solution, incorporating 3CX licenses, Network Platforms Virtual platform, and daily management, as an extension of your team. Our Asterisk solution is a fully managed service.

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Our Asterisk Solution

Asterisk is a versatile IP PBX solution that offers a comprehensive suite of features
catering to businesses of all sizes. Features include, but are not limited to:

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Efficient call routing

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Robust security measures

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Microsoft Teams Connector Add-On

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Interactive Voice Response (IVR)

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Compatibility across multiple devices (IP Phone, IOS, Android, Laptop/Desktop (Softphone)

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Video Conferencing

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Call recording

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Call centre features (Agent Login/out, Barge, Listen, Whisper)

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Comprehensive Reporting

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Call forwarding

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Call centre features (Agent Login/out, Barge, Listen, Whisper)

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Dialer

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Voicemail

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Switchboard Dashboard

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Microsoft 365 integration

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Portal Dashboard

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